How can we help

What types of skincare products does CelluVIV offer?

CelluVIV specializes in innovative skincare solutions, with a focus on products that promote collagen production and enhance skin clarity. Our product range includes the Professional LED Face Masks, which are designed to improve skin texture and radiance.

How do Professional LED Face Masks work?

Professional LED Face Masks utilize specific wavelengths of light to stimulate collagen production and improve skin clarity. Clinical studies indicate that red light therapy can enhance skin elasticity by up to 30% over a series of treatments, making it an effective option for achieving a more youthful complexion.

Can I use the CelluVIV Gift Card for any product?

Yes, the CelluVIV Gift Card can be used to purchase any of our skincare products. This allows customers to select products that best suit their individual skincare needs, ensuring a personalized shopping experience.

What is the expected delivery time for orders?

Orders are typically processed within 1-3 business days. Once shipped, delivery times may vary based on location, but most customers can expect to receive their orders within 5-7 business days. Tracking information will be provided once the order has shipped.

What is your return policy?

CelluVIV offers a 30-day return policy on all products. If you are not satisfied with your purchase, you may return it within 30 days for a full refund, provided the product is unused and in its original packaging. Please contact our customer service for further assistance with returns.

How can I contact customer support?

For any inquiries or assistance, you can reach our customer support team at contact@celluviv.com. Our team is dedicated to providing you with the support you need.